Refund Policy
Effective Date: June 28, 2026
Please read our refund policy carefully before making payment. All transactions are subject to these terms.
Full Payment Requirement
Full payment is required to confirm all bookings and reserve the creative team and studio assets. Partial payments and deposits are not accepted.
No Refunds
All payments are final and non-refundable. Once a booking date and resources have been reserved, no refunds will be issued for cancellations, no-shows, or rescheduling requests.
Studio Cancellations
If the Studio cancels due to unforeseen circumstances, clients will receive:
- Full credit toward a future booking of equal value.
Exclusions
Studio credit does not cover completed work, editing time, consultations, or administrative expenses incurred.
Delivery Delay Exemption
Delivery delays caused by client late selections, revisions, or unavailable materials do not qualify for any compensation or credit.
Administrative Inquiries
For questions regarding payments, refunds, or studio credit transfers, please reach out to bookings@momodustudios.com.